{"schemaVersion":"1.1","canonicalUrl":"https://www.getsyou.ai/benchmarks/real-estate-investor-operations","methodologyUrl":"https://www.getsyou.ai/benchmarks/methodology","generatedAt":"2026-07-20","release":{"id":"rei-operations-v0.1","name":"Real Estate Investor Operations Benchmark v0.1","version":"0.1","status":"methodology_preview","metricVersion":"0.1","cohortVersion":"0.1","periodStart":"2026-06-21","periodEnd":"2026-07-21","publishedAt":null,"snapshotChecksum":null,"correctionNote":null,"withdrawnReason":null,"measurementWindow":"Trailing 30 complete days per release","population":"Non-internal GetsYou customer organizations operating an eligible real-estate-investor seller-acquisition workflow","weighting":"Each eligible organization contributes one normalized rate per metric. Public distributions are organization-weighted, not event-volume-weighted.","percentileMethod":"Linear interpolation between closest ranks (R-7, the spreadsheet-inclusive method), computed across one normalized rate per eligible organization.","qualityGate":{"minimumOrganizations":10,"minimumEligibleObservations":200,"minimumOrganizationsPerPublishedCell":5,"maximumSingleOrganizationShare":0.2,"requiredMetricCoverage":0.9},"privacy":{"excludesInternalOrganizations":true,"exposesOrganizationIdentity":false,"suppressesSmallCells":true,"customerContributionRequiresAuthorization":true},"organizationCount":null,"observationCount":null,"publishedValues":[]},"metrics":[{"id":"live_answer_rate","name":"Live answer rate","question":"How often does an eligible inbound seller call reach a live conversation?","formula":"eligible inbound seller calls answered live / eligible inbound seller calls","numerator":"Eligible inbound seller calls that reach a live human-or-agent conversation","denominator":"Eligible inbound seller calls received during the measurement window","unit":"percent","betterDirection":"higher","minimumOrgDenominator":30,"exclusions":["test and canary traffic","duplicate provider events","known spam or invalid numbers","calls outside the operator's declared seller-lead workflow"]},{"id":"seller_contact_rate","name":"Seller contact rate","question":"How often does an eligible seller lead reach a verified two-way conversation?","formula":"unique eligible seller leads with a two-way conversation / unique eligible seller leads worked","numerator":"Unique eligible seller leads with a verified two-way voice or messaging conversation","denominator":"Unique eligible seller leads worked during the measurement window","unit":"percent","betterDirection":"higher","minimumOrgDenominator":30,"exclusions":["duplicate contacts","test and canary contacts","invalid or unreachable contact records","cold purchased lists without documented first-party eligibility"]},{"id":"qualification_yield","name":"Qualification yield","question":"How often does a two-way seller conversation produce a qualified opportunity?","formula":"unique seller leads meeting the written qualification contract / unique seller leads with a two-way conversation","numerator":"Unique seller leads meeting the operator's written motivation, property, timeline, and decision-maker criteria","denominator":"Unique eligible seller leads with a verified two-way conversation","unit":"percent","betterDirection":"higher","minimumOrgDenominator":30,"exclusions":["records without a completed qualification decision","test and canary contacts","duplicate contacts","qualification rules changed inside the measurement window without a new cohort version"]},{"id":"appointment_yield","name":"Appointment yield","question":"How often does an eligible seller lead produce a verified acquisition appointment?","formula":"unique eligible seller leads with a verified acquisition appointment / unique eligible seller leads worked","numerator":"Unique eligible seller leads with an appointment confirmed in the connected calendar or booking audit","denominator":"Unique eligible seller leads worked during the measurement window","unit":"percent","betterDirection":"higher","minimumOrgDenominator":30,"exclusions":["cancelled or unverified bookings","test and canary contacts","duplicate contacts","appointments outside the seller-acquisition workflow"]}]}