Stop Drowning in Tenant Calls
AI voice agents that triage maintenance urgency, handle leasing inquiries, and detect tenant frustration — so your team can focus on managing properties instead of answering phones.
Every Missed Call Costs Real Revenue
of tenant calls are non-urgent maintenance requests that eat your day
cost per vacant unit per day — every missed leasing call hurts
more emergency maintenance calls after hours than during business hours
How Property Management Companies Use GetsYou
Maintenance Triage
The AI distinguishes between a dripping faucet and a burst pipe. Urgent issues get escalated immediately; routine requests get scheduled during business hours.
Leasing Inquiries
Prospective tenants calling about availability, pricing, and amenities get immediate answers and can schedule tours — even at 9 PM on a Friday.
Tenant Frustration Detection
The AI reads frustration in repeat callers and flags at-risk tenants before they give notice. Early intervention reduces turnover.
After-Hours Emergency Coverage
Pipes burst at midnight. The AI answers, assesses severity, and dispatches your emergency vendor — no answering service middleman.
From Call to Booked Appointment
Here's exactly what happens when a customer calls — or when your AI calls them.
Tenant Calls In
A tenant calls about a maintenance issue. Your AI answers immediately — friendly, professional, and calm.
AI Triages the Request
The AI determines whether it's urgent (flood, fire, lockout) or routine (dripping faucet, lightbulb). It detects frustration in repeat callers.
Right Action Taken
Emergencies get escalated to your on-call vendor. Routine issues get logged and scheduled. Leasing inquiries get a tour booked.
You See Everything
Every call is summarized with urgency level, tenant sentiment, and resolution status. Review on your dashboard — no need to listen to recordings.
The Full Platform — Not Just a Dialer
Every property management agent includes CRM integration, campaign management, lead scoring, SMS follow-up, live transfer, compliance enforcement, and analytics. All included in your plan.
Explore all featuresCommon Property Management Questions
Yes. The AI adapts its approach based on the caller's context. Commercial tenant calls about HVAC systems get treated differently than residential calls about a dripping faucet. You can customize the knowledge base for each property type.
For most property managers, yes. GetsYou provides 24/7 call answering, triage, scheduling, and CRM integration. Unlike an answering service, it actually resolves the request instead of just taking a message.
You configure your emergency vendors and escalation rules. When the AI identifies an emergency, it can notify your on-call team, log the issue, and confirm next steps with the tenant — all in a single call.
Yes. Load your lease terms, rent schedules, and policies into the knowledge base. The AI can answer common questions about payment due dates, late fees, and lease renewal terms.
Reclaim Hours Lost to Phone Calls Every Week
See how GetsYou handles property management calls. Try the demo or book a walkthrough.