Mortgage · document collection

Get Every Document Without Chasing Anyone.

Borrowers upload to a secure page that confirms who they are, files texted to your number stay private, your reviewers work one inbox, and reminders follow up on what's missing until the file is complete.

What happens to every file

Documents come in safely and land in front of the right person.

Each step protects the borrower's information and gives your team one clear next action.

01

A secure upload page

Each borrower gets a private upload link that texts them a code to confirm it's them. Uploads up to 20 MB go straight to private storage, and the link expires after the 24, 48, or 72 hours you choose.

02

Texted files kept private

When a borrower texts a document anyway, it is pulled out of the message thread and held privately until a reviewer decides where it belongs.

03

Checked before anyone opens it

Every file is checked for type, size, page count, and hidden code before review. Password-protected or unreadable files get their own view, so nothing fails silently.

04

One reviewer inbox

Received, unreadable, replacement-requested, unmatched, and failed files each have a view with the evidence and the next action. Reviewers accept a file or ask for a new copy with a fixed, borrower-safe reason.

05

Reminders that know when to stop

Missing-document reminders go out on the schedule you set, stop the moment files arrive or a person takes over, and follow consent, STOP, and quiet-hour rules.

06

Deleted on your schedule

Files are deleted on the retention schedule you set after the loan closes, with shorter windows for files that never matched a loan or were rejected. A hold keeps a file when you need it.

How a file gets complete

From the first request to the last accepted document.

  1. Step 1

    Your team adds the checklist

    When a loan file opens, a reviewer adds the checklist for that loan type with one click.

  2. Step 2

    The borrower gets a secure link

    Text the upload link or copy it into an email. The page confirms the borrower with a texted code.

  3. Step 3

    Files arrive and get checked

    Each upload is validated and suggested against the request it seems to meet. A suggestion is never an acceptance.

  4. Step 4

    Your team decides

    Accept a file, ask for a new copy, or waive a request. Your CRM gets a status note, never the document.

Who does what

GetsYou moves the paper. Your team makes the decisions.

Nothing about a borrower's credit or approval is decided by software.

GetsYou handles

The repetitive work that keeps a file moving.

  • Sending the secure upload link
  • Keeping texted documents out of the message thread
  • Checking every file before review
  • Reminding borrowers about what's missing
  • Writing status notes to your CRM

Your licensed team owns

Every judgment about the loan.

  • Which documents each loan needs
  • Accepting or rejecting every file
  • Credit, underwriting, and approval
  • How long files are kept
Questions before the walkthrough

What brokers ask about documents.

No. It collects and organizes what borrowers send, and your team still underwrites in the systems you already use. Status notes go to your CRM; documents never do.

It is held privately, out of the message thread, until a reviewer looks at it. The borrower gets a short note that it was received, never that it was accepted.

Owners and co-owners by default. Other teammates need a document-access grant for that application, and removing the grant takes access away right away. Ordinary inbox access never includes borrower files.

By default, no. Every file is reviewed by a person on your team.

Copy the upload link from the loan file and send it by email. GetsYou holds the text instead of letting carriers drop it.

See it on your files

Stop Chasing Documents.

See a borrower upload, a reviewer accept the file, and the status note land in your CRM. Book a walkthrough.

Secure Mortgage Document Collection for Brokers | GetsYou.ai