Build a useful macro
Open Settings → Macros, create a short name, and write the reusable reply. Keep it specific enough to be useful but general enough that a teammate can personalize it before sending.
Macros speed up manual replies; they do not automatically send themselves. Review names, dates, prices, and promises every time you insert one. Use the templates area for any other reusable workspace content shown there.
Maintain the library
Remove outdated claims, keep opt-out language intact where required, and give macros names a teammate can recognize quickly. If a macro is missing from the inbox, refresh the page and confirm it is active and available to the current workspace.