Read campaign progress
Open Campaigns and select the campaign. Review its status, audience, channel, schedule, completed attempts, blocked contacts, outcomes, and replies before changing anything.
Counts can differ from the original audience because eligibility is checked again at execution time. Suppression, invalid destinations, quiet hours, spending controls, channel readiness, and completed outcomes can all remove a contact from the active queue.
Make a controlled change
Pause the campaign before making a material audience or message change. Confirm the revised schedule and remaining eligible count, then resume only when the correction is safe. Do not duplicate a campaign simply to bypass a block; identify the displayed reason first.